Job Description
Join our dynamic team at the Texas Department of Motor Vehicles in Corpus Christi! We're seeking a passionate Customer Service Representative to deliver exceptional service to our community. This full-time role offers competitive pay, comprehensive benefits, and the opportunity to make a meaningful impact in residents' lives. If you thrive in fast-paced environments and excel at problem-solving, apply today to start your rewarding career with us!
Responsibilities
- Process driver's license, vehicle registration, and title transactions with accuracy and efficiency
- Assist customers with inquiries via phone, in-person, and digital channels
- Verify documentation and ensure compliance with state regulations
- Resolve customer complaints and escalate complex issues appropriately
- Maintain detailed records of transactions and communications
- Collaborate with team members to optimize service delivery
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service experience preferred
- Strong communication and interpersonal skills
- Ability to handle sensitive information with confidentiality
- Proficiency in basic computer applications
- Bilingual (English/Spanish) highly desirable
- Valid Texas driver's license