Job Description
Join Maryland's premier public service agency as a DMV Customer Service Representative! No experience necessary – we provide comprehensive training to launch your career in public service. Enjoy competitive pay, comprehensive benefits, and the opportunity to serve Maryland residents daily. Our Baltimore location offers a supportive team environment with clear growth paths into specialized roles.
Responsibilities
- Provide accurate DMV information to customers via phone, email, and in-person
- Process vehicle registrations, title applications, and driver's license transactions
- Utilize DMV software systems to maintain accurate records
- Assist customers with documentation requirements and fee calculations
- Resolve customer inquiries with patience and professionalism
- Collaborate with team members to ensure efficient service delivery
Qualifications
- High school diploma or equivalent (required)
- Excellent communication and interpersonal skills
- Strong attention to detail and accuracy
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and customer-focused mindset
- Ability to multitask in a fast-paced environment
- No prior experience required – training provided