Job Description
Join Michigan's premier public service team as a DMV Customer Service Representative! We're seeking passionate individuals to deliver exceptional service at our Detroit branch. You'll be the face of the Michigan Secretary of State, assisting residents with driver's licenses, vehicle registrations, and state ID services. Enjoy competitive pay, comprehensive benefits, and the satisfaction of serving your community.
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers accurately
- Resolve customer inquiries regarding DMV policies and procedures
- Utilize state systems to verify documents and maintain records
- Provide clear guidance on required documentation and fees
- Collaborate with team members to ensure efficient service delivery
- Uphold strict confidentiality and security protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn state systems
- Ability to handle confidential information with discretion
- Valid Michigan driver's license
- Ability to stand for extended periods