Job Description
Join our award-winning team as a DMV Customer Service Representative in Buffalo! We provide all necessary equipment including ergonomic workstations, dual monitors, and secure transaction systems. Enjoy competitive benefits, paid training, and a supportive environment dedicated to serving New Yorkers with excellence.
Why Join Us?
- State-of-the-art equipment provided
- Comprehensive benefits package
- Career advancement opportunities
- Stable government position
Responsibilities
- Process vehicle registrations, title transfers, and license renewals using provided DMV systems
- Provide accurate information on NY traffic laws, vehicle regulations, and DMV procedures
- Maintain secure handling of sensitive customer documents and payment transactions
- Resolve customer inquiries efficiently while maintaining a professional demeanor
- Utilize provided equipment to process transactions and maintain digital records
- Collaborate with team members to ensure consistent service quality
Qualifications
- High school diploma or equivalent (GED)
- Excellent verbal and written communication skills
- Ability to operate computer systems and provided DMV software
- Strong attention to detail and accuracy in documentation
- Customer service experience preferred
- Ability to stand for extended periods (equipment includes anti-fatigue mats)
- Must pass background check and drug screening