Job Description
Join our elite team as a DMV Customer Service Representative in Stockton, CA! We're seeking dynamic professionals to deliver exceptional service to California drivers. Enjoy competitive pay, comprehensive benefits, and career growth in a government setting. If you're passionate about helping the community and thrive in fast-paced environments, apply today!
Responsibilities
- Process vehicle registrations, title transfers, and driver's license applications with precision
- Provide accurate DMV regulations and policy guidance to customers
- Handle complex customer inquiries via phone, email, and in-person interactions
- Maintain detailed transaction records in DMV databases
- Collaborate with team to resolve escalated customer issues
- Uphold strict confidentiality and security protocols
Qualifications
- 2+ years customer service experience in government or regulated industry
- Proficient in DMV systems and California vehicle codes
- Exceptional communication skills in English (bilingual Spanish a plus)
- Ability to multitask in high-volume environments
- Detail-oriented with strong data entry accuracy
- Valid California driver's license required