Job Description
Join our award-winning team as a DMV Customer Service Representative in Plano, TX! We're seeking a professional with exceptional communication skills to serve our diverse community. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Apply today and start your rewarding career in public service!
Responsibilities
- Process driver's license and vehicle registration transactions with accuracy
- Provide exceptional customer service via in-person, phone, and digital channels
- Explain DMV regulations, fees, and documentation requirements
- Utilize state-of-the-art systems to manage customer data
- Resolve customer inquiries and complaints efficiently
- Collaborate with team members to maintain service standards
- Adhere to all state and federal compliance protocols
Qualifications
- High school diploma or equivalent required
- Minimum 2 years customer service experience
- Proficiency with office software and digital systems
- Excellent verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Knowledge of Texas DMV procedures preferred
- Bilingual (English/Spanish) candidates strongly encouraged
- Valid Texas driver's license required