Job Description
Join our dynamic team at Durham County DMV Services and become a trusted community resource! We're seeking passionate individuals to provide exceptional customer service in a flexible, supportive environment. Enjoy competitive pay, comprehensive training, and the satisfaction of helping residents navigate essential vehicle and licensing services. With weekday, weekend, and evening shifts available, you can craft a schedule that fits your lifestyle while making a tangible impact in Durham.
Responsibilities
- Efficiently process vehicle registrations, license renewals, and title transfers using DMV systems
- Provide clear guidance on state regulations, documentation requirements, and fees
- Resolve customer inquiries via phone, email, and in-person interactions
- Maintain accurate records and ensure compliance with DMV protocols
- Collaborate with team members to streamline service operations
- Identify process improvements and suggest solutions for enhanced efficiency
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or administrative experience
- Proficiency with Microsoft Office and database systems
- Strong communication skills with multilingual ability a plus
- Ability to work flexible hours including evenings/weekends
- Detail-oriented with exceptional problem-solving abilities
- Valid North Carolina driver's license required