Job Description
Join Texas Mobility Solutions as a DMV Customer Service Representative and become the face of Texas transportation services! We provide all necessary equipment including headsets, ergonomic workstations, and secure access systems – no personal devices required. Enjoy a collaborative environment where you'll assist customers with vehicle registrations, license renewals, and permit applications while making a tangible difference in your community.
What We Offer:
• Fully furnished workspace with specialized DMV software
• Comprehensive paid training on state-specific processes
• Competitive benefits package including health/dental/vision
• Career advancement opportunities within Texas government services
Responsibilities
- Process vehicle registrations, title applications, and driver's license transactions using state-of-the-art equipment
- Provide accurate information regarding DMV regulations, fees, and documentation requirements
- Maintain secure handling of sensitive customer data and financial transactions
- Resolve customer inquiries with patience and professionalism using provided communication tools
- Collaborate with team members to ensure seamless service delivery across multiple channels
- Adhere to all Texas DPS protocols and security standards
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience in fast-paced environment
- Proficiency with computer systems and willingness to learn specialized software
- Excellent verbal communication skills in English (bilingual Spanish a plus)
- Ability to work flexible hours including weekends and occasional overtime
- Pass background check and fingerprinting for government clearance
- Must provide own transportation to Dallas service center