Job Description
Join Ohio's premier public service team as a DMV Customer Service Representative! We provide all necessary equipment including ergonomic workstations, dual monitors, and noise-canceling headsets to ensure your success. Enjoy comprehensive benefits, paid training, and a supportive team environment in our state-of-the-art Toledo facility.
Responsibilities
- Process vehicle registrations, titles, and license transactions with precision
- Deliver exceptional customer service via in-person and digital channels
- Utilize provided DMV software systems for efficient data entry
- Resolve inquiries regarding driving regulations and documentation
- Maintain accurate records and comply with state regulations
- Collaborate with team members to optimize customer flow
Qualifications
- High school diploma or equivalent (GED required)
- Minimum 1 year customer service experience
- Proficiency with provided office equipment and software
- Strong communication and problem-solving abilities
- Ability to work flexible hours including Saturdays
- Valid Ohio driver's license preferred
- Background check and drug screen required