Job Description
Join New York's premier DMV team! We're seeking dedicated Customer Service Representatives to assist residents with driver's licenses, registrations, and vehicle services. No equipment needed – we provide everything! Enjoy a supportive environment with competitive pay and benefits. If you thrive in customer-facing roles and want to make a difference in your community, apply today!
Responsibilities
- Process driver's license renewals, vehicle registrations, and title applications
- Provide clear guidance on DMV procedures and documentation requirements
- Utilize provided equipment (computers, scanners, tablets) for efficient service delivery
- Maintain accurate records and documentation in compliance with state regulations
- Resolve customer inquiries and concerns with professionalism and patience
- Collaborate with team members to ensure seamless service operations
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year customer service experience
- Proficiency with provided office technology (training provided)
- Strong communication and problem-solving abilities
- Ability to multitask in a fast-paced environment
- Valid New York State driver's license required