Job Description
Join our elite team at Anaheim Public Services as a DMV Customer Service Representative! We provide all necessary equipment including ergonomic workstations, dual monitors, and specialized DMV software—no personal devices required. This is your chance to serve the Anaheim community with cutting-edge tools while enjoying competitive benefits and growth opportunities.
Responsibilities
- Process DMV transactions using provided equipment (license renewals, vehicle registrations, title transfers)
- Operate specialized DMV software and hardware with comprehensive training
- Maintain accurate digital records using provided scanning and document management systems
- Deliver exceptional customer service through our integrated communication tools
- Adhere to all DMV protocols using provided reference materials and workflow systems
- Collaborate with team members using provided digital collaboration platforms
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service experience
- Proficiency with provided equipment (we handle all tech setup!)
- Ability to pass background check and DMV certification
- Strong communication skills with multilingual abilities a plus
- Valid California driver's license
- Ability to work flexible shifts including weekends