Job Description
Launch your career in public service with our comprehensive paid training program! Wisconsin Motor Services is seeking motivated individuals to join our Milwaukee DMV team as Customer Service Representatives. No prior DMV experience required – we provide paid hands-on training to equip you with the skills needed to assist residents with driver's licenses, vehicle registrations, and state ID services.
Join a supportive team where your dedication to customer satisfaction will make a real difference in our community. Enjoy competitive pay, comprehensive benefits, and a clear career path within state government. Apply today and start your journey toward a stable, rewarding career serving Wisconsin residents!
Responsibilities
- Process driver's license renewals, vehicle registrations, and state ID applications
- Provide accurate information about DMV procedures, requirements, and fees
- Resolve customer inquiries and complaints with professionalism and empathy
- Maintain secure and accurate digital records of all transactions
- Verify documentation and enforce compliance with state regulations
- Collaborate with team members to ensure efficient service delivery
- Complete ongoing training to stay updated on policy changes
Qualifications
- High school diploma or equivalent (GED)
- Excellent verbal and written communication skills
- Basic computer proficiency and ability to learn new software
- Strong attention to detail and accuracy in documentation
- Ability to remain calm under pressure during busy periods
- Must pass background check and drug screening
- Commitment to completing the 4-week paid training program
- Valid Wisconsin driver's license or ability to obtain one