Job Description
We are seeking a dedicated and professional DMV Customer Service Representative to join our team in Irvine, CA. In this pivotal role, you will be the face of our agency, assisting thousands of drivers with their licensing, registration, and vehicle title needs. If you possess a service-oriented mindset and thrive in a structured environment, we want to hear from you.
Why Join Us?
- Competitive hourly pay with opportunities for advancement.
- Comprehensive health, dental, and vision insurance.
- Stable, full-time hours with no weekend shifts.
- Professional development and training programs.
Apply today to start your career in public service.
Responsibilities
- Greet and assist customers with inquiries regarding DMV services, license renewals, and vehicle registration.
- Process applications and transactions with a high level of accuracy and attention to detail.
- Evaluate documents to ensure compliance with state regulations and policies.
- Maintain accurate records of all customer interactions and transactions in the database.
- Handle cash, checks, and credit card payments with strict adherence to cash handling procedures.
- Collaborate with team members to ensure efficient workflow and customer satisfaction.
- Stay updated on state laws and procedures to provide correct information to the public.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in customer service, administration, or a related field is preferred.
- Strong computer literacy, including proficiency in Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to remain calm and professional under pressure.
- Must be available to work a standard full-time schedule.