Job Description
Join our award-winning team as a DMV Customer Service Representative in Memphis, TN! We're seeking passionate individuals to deliver exceptional service to Tennessee residents. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a supportive environment. No prior DMV experience required – we provide thorough training!
Why Join Us?
• Health, dental, and vision insurance
• Retirement plan with employer match
• Paid time off and holidays
• Professional development stipends
• Recognition programs for top performers
Responsibilities
- Process driver's licenses, vehicle registrations, and titling transactions with precision
- Resolve customer inquiries via phone, email, and in-person interactions
- Utilize state-of-the-art DMV systems for efficient documentation
- Assist customers with compliance requirements and fee calculations
- Maintain accurate records and documentation per state regulations
- Collaborate with team members to optimize service delivery
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent (GED)
- 1+ years customer service experience preferred
- Strong computer literacy with data entry proficiency
- Excellent verbal and written communication skills
- Ability to handle sensitive information with confidentiality
- Tennessee driver's license required
- Ability to work flexible hours including Saturdays
- Pass background check and drug screening