Job Description
Launch your career in public service with our paid training program for DMV Customer Service Representatives! Join our Richmond team and help serve Virginia residents with vehicle registration, licensing, and titling services. No prior experience required – we provide comprehensive paid training to ensure your success. Enjoy competitive pay, comprehensive benefits, and a stable career with opportunities for advancement.
Why Join Us?
- Full paid training program ($18/hour during training)
- Comprehensive benefits package (health, dental, vision)
- Retirement plans and paid time off
- Stable government employment with growth opportunities
- Make a direct impact on your community
Responsibilities
- Provide exceptional customer service to DMV patrons in person and via phone
- Process vehicle registrations, title applications, and driver's license transactions
- Explain DMV policies, procedures, and fees accurately
- Utilize specialized software systems for transaction processing
- Resolve customer inquiries and complaints efficiently
- Maintain accurate records and documentation
- Collaborate with team members to ensure smooth operations
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and accuracy
- Basic computer proficiency (Windows, MS Office)
- Positive attitude with customer service focus
- Ability to pass background check and drug screening
- Must be authorized to work in the United States