Job Description
Join our award-winning team at the Kentucky Transportation Cabinet and make a difference in your community! We're offering a $2,500 sign-on bonus for qualified DMV Customer Service Representatives in Lexington. This is your opportunity to serve Kentucky residents while building a stable career with competitive benefits and growth opportunities.
As a vital member of our customer service team, you'll be the face of the DMV, providing exceptional service to citizens handling driver's licenses, vehicle registrations, and permits. We provide comprehensive training and a supportive work environment focused on professional development.
Responsibilities
- Process driver's license applications, renewals, and vehicle registrations efficiently
- Provide accurate information regarding DMV regulations and requirements
- Assist customers with documentation and fee payments using our digital systems
- Resolve customer inquiries with patience and professionalism
- Maintain secure handling of sensitive personal information
- Collaborate with team members to ensure seamless service delivery
- Continuously update knowledge on state regulations and procedures
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong written and verbal communication skills
- Proficiency with computer systems and data entry
- Ability to multitask in a fast-paced environment
- Attention to detail and accuracy in documentation
- Kentucky driver's license required
- Background clearance required