Job Description
Join Sacramento's premier public service team as a DMV Customer Service Representative! We're offering a $2,500 sign-on bonus for qualified candidates ready to serve our community. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a supportive environment. Help Sacramento residents navigate vehicle registration, licensing, and DMV services with excellence.
Responsibilities
- Provide exceptional customer service via in-person, phone, and digital channels
- Process vehicle registrations, driver's licenses, and ID applications accurately
- Resolve customer inquiries and complaints using problem-solving skills
- Operate DMV systems and maintain detailed transaction records
- Ensure compliance with state regulations and department policies
- Collaborate with team members to streamline service delivery
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and interpersonal skills
- Ability to handle confidential information with discretion
- Proficient in basic computer applications
- Valid California driver's license required
- Ability to work flexible hours including weekends