Job Description
Join our award-winning team at California DMV Services and become a vital resource for residents in Anaheim! We're offering a $1,500 sign-on bonus for qualified candidates who complete 90 days of employment. As a Customer Service Representative, you'll directly impact our community by providing exceptional service at our busy Anaheim branch. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities in a supportive environment. Apply today and start your rewarding public service career!
Responsibilities
- Process driver license renewals, vehicle registrations, and title transfers with precision
- Deliver exceptional customer service in-person and via phone inquiries
- Maintain accurate records using DMV-specific software systems
- Resolve customer inquiries regarding DMV regulations and procedures
- Collaborate with team members to ensure efficient branch operations
- Uphold strict confidentiality and data security protocols
- Participate in ongoing training to stay updated on DMV policies
Qualifications
- High school diploma or equivalent (GED)
- 1+ years of customer service or retail experience
- Strong communication and interpersonal skills
- Proficiency with computer systems and data entry
- Ability to work in a fast-paced environment
- Valid California driver's license required
- Bilingual in English and Spanish highly preferred
- Ability to pass background check and drug screening