Job Description
Join the Department of Veterans Affairs in Baltimore as a Veterans Affairs Specialist and make an immediate impact supporting our nation's heroes. This temporary position offers a unique opportunity to work directly with veterans and their families, providing critical support services in a fast-paced federal environment. Ideal candidates will demonstrate exceptional organizational skills and a passion for public service. Enjoy competitive federal benefits and the chance to contribute to meaningful work starting immediately.
Responsibilities
- Process veteran benefit applications with 95% accuracy within strict deadlines
- Conduct eligibility screenings for VA healthcare programs
- Coordinate with medical and legal teams to resolve complex veteran cases
- Maintain confidential case records in VA's secure databases
- Provide direct assistance to veterans during in-person appointments
- Prepare detailed reports on program utilization trends
- Collaborate with community organizations to expand veteran outreach
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- Minimum 2 years experience in veteran services or federal programs
- Proficiency in VA's VISTA and BENEFITS systems
- Active Secret security clearance (or ability to obtain immediately)
- Exceptional written and verbal communication skills
- Ability to handle sensitive information with discretion
- Experience with case management software and data analysis tools
- Knowledge of federal regulations (38 CFR) governing veteran benefits