Job Description
Join the Georgia Department of Driver Services as a DMV Customer Service Representative in Atlanta and receive a $2,500 sign-on bonus! We're seeking dedicated professionals to deliver exceptional service to our community while supporting Georgia's transportation infrastructure. This role offers competitive pay, comprehensive benefits, and career growth opportunities within state government.
Responsibilities
- Process driver's license, ID card, and vehicle registration applications with accuracy and efficiency
- Provide in-person, phone, and digital customer support for DMV inquiries
- Verify documentation and ensure compliance with state regulations
- Manage payment processing and maintain transaction records
- Collaborate with team members to resolve complex customer issues
- Assist with written and driving test scheduling and coordination
- Uphold the highest standards of customer service and professionalism
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service or administrative experience
- Strong communication and interpersonal skills
- Proficiency with computer systems and data entry
- Ability to multitask in a fast-paced environment
- Valid Georgia driver's license required
- Pass background check and drug screening
- Spanish bilingual candidates strongly encouraged to apply