Job Description
Join the California DMV team in Chula Vista and start your rewarding career in public service! We're seeking dedicated Customer Service Representatives to assist residents with vehicle registration, driver licensing, and DMV transactions. Enjoy a competitive salary, comprehensive benefits, and a $2,500 sign-on bonus for qualified candidates. This is your opportunity to make a direct impact in our community while building long-term job security.
Why Join Us?
- Comprehensive health, dental, and vision insurance
- Pension plan and retirement benefits
- Paid time off and holidays
- Professional development opportunities
- Stable government employment
Responsibilities
- Provide exceptional customer service to DMV customers via in-person, phone, and online channels
- Process vehicle registrations, title transfers, and driver license applications
- Explain DMV regulations, fees, and documentation requirements clearly
- Utilize specialized software to input customer data and process transactions
- Resolve customer inquiries and complaints efficiently while maintaining compliance
- Assist with bilingual services (Spanish/English) when required
- Maintain accurate records and documentation for all transactions
Qualifications
- High school diploma or equivalent required
- Minimum 1 year of customer service or administrative experience
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment with attention to detail
- Basic proficiency with computer systems and data entry
- Valid California driver's license
- Ability to pass background check and drug screening
- Bilingual (Spanish/English) preferred