Job Description
Join Georgia's premier public service team with an exclusive sign-on bonus! We're seeking passionate Customer Service Representatives to serve Atlanta residents at our busy DMV locations. This role offers competitive pay, comprehensive benefits, and a $2,500 sign-on bonus for qualified candidates who start before December 31, 2023. Help streamline driver licensing processes while making a tangible impact on your community.
Why Apply Today?
• Immediate impact on Georgia's transportation infrastructure
• Career advancement opportunities within state government
• Stable employment with exceptional work-life balance
• Paid training and professional development programs
Responsibilities
- Process driver's license renewals, ID applications, and vehicle registrations
- Provide accurate information on DMV procedures and state regulations
- Resolve customer inquiries with empathy and efficiency
- Maintain secure handling of confidential personal documents
- Collaborate with team members to optimize service workflows
- Utilize specialized software for transaction processing
- Uphold strict compliance with ADA accessibility standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service experience
- Proficiency with Microsoft Office Suite
- Ability to pass background check and fingerprinting
- Clear communication skills in English (Spanish fluency a plus)
- Detail-oriented with strong organizational abilities
- Valid Georgia driver's license required
- Ability to stand for extended periods