Job Description
Join New York's premier public service team and make a difference in your community! We're seeking dedicated Customer Service Representatives to assist residents with DMV services at our Manhattan office. Eligible candidates receive a $3,000 sign-on bonus upon successful completion of training. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a supportive environment.
What We Offer:
- Comprehensive health insurance package
- Paid time off and holidays
- Retirement savings plan
- Professional development programs
- Work-life balance initiatives
Responsibilities
- Process driver's license, vehicle registration, and title transactions accurately
- Provide clear guidance on DMV regulations and requirements
- Resolve customer inquiries and complaints with professionalism
- Maintain detailed records using specialized DMV software systems
- Collaborate with team members to ensure efficient service delivery
- Adhere to strict confidentiality and security protocols
- Participate in ongoing training to stay updated on policies
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 2 years customer service experience
- Proficiency with computer systems and data entry
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Knowledge of New York State traffic laws (preferred)
- Valid New York State driver's license
- Ability to pass background check and drug screening