Job Description
Join Oregon's premier public service team as a DMV Customer Service Representative! We're offering an exclusive $3,000 sign-on bonus for qualified candidates who join our Portland team before December 31, 2023. Enjoy competitive pay, comprehensive benefits, and the opportunity to serve your community in a dynamic, rewarding environment.
As a vital member of our customer service division, you'll provide essential assistance to Oregon residents navigating vehicle registration, driver licensing, and DMV services. We provide extensive paid training, career advancement opportunities, and a supportive workplace culture.
What We Offer:
- Competitive hourly wage ($20-$28)
- $3,000 sign-on bonus (paid after 90 days)
- Comprehensive health/dental/vision insurance
- Paid time off and holiday pay
- Retirement savings plan
- Tuition reimbursement program
Responsibilities
- Efficiently process vehicle registrations, title transfers, and driver license applications
- Provide accurate information about DMV policies, procedures, and requirements
- Assist customers with payment processing and documentation verification
- Maintain detailed records using specialized DMV software systems
- Resolve customer inquiries with empathy and professionalism
- Collaborate with team members to ensure seamless service delivery
- Adhere to all federal, state, and local regulations
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong computer proficiency with data entry skills
- Excellent verbal and written communication abilities
- Ability to work in a fast-paced, regulated environment
- Valid Oregon driver's license required
- Pass background check and fingerprinting
- Bilingual (Spanish/English) preferred