Job Description
Join Indiana's premier public service team as a DMV Customer Service Representative! We're seeking dedicated professionals to deliver exceptional service to residents in Fort Wayne. Enjoy the security of weekly pay, comprehensive benefits, and a supportive environment where your contributions make a difference. If you thrive in fast-paced settings and have a passion for helping others, this is your opportunity to build a rewarding career in public service.
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers efficiently
- Provide accurate information on DMV regulations and procedures
- Manage payment transactions and maintain detailed records
- Resolve customer inquiries with empathy and professionalism
- Collaborate with team members to ensure smooth operations
- Adhere to strict confidentiality and security protocols
- Participate in ongoing training to stay updated on policies
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or administrative experience
- Proficiency with computer systems and data entry
- Excellent verbal communication and interpersonal skills
- Ability to handle sensitive information with discretion
- Strong problem-solving abilities and attention to detail
- Valid Indiana driver's license required
- Ability to work flexible hours including weekends