Job Description
We are seeking a highly motivated and customer-focused DMV Customer Service Representative to join our dynamic team in Milwaukee, WI.
In this pivotal role, you will serve as the first point of contact for the public, assisting with vehicle registrations, license renewals, and title transfers. We pride ourselves on providing a stable work environment with weekly pay and comprehensive benefits. If you have excellent communication skills and a passion for helping others, we want to hear from you.
Why Join Us?
- Weekly Pay: Get paid on time, every week.
- Professional Growth: Opportunities for advancement within the city services sector.
- Supportive Environment: Work with a team that values your contribution.
Responsibilities
- Greet and assist customers with a friendly and professional demeanor, efficiently managing wait times.
- Process motor vehicle transactions accurately, including license renewals, vehicle registrations, and title transfers.
- Answer incoming phone inquiries and resolve customer complaints or issues in a timely manner.
- Perform data entry and maintain accurate records of all customer transactions.
- Operate Point of Sale (POS) systems and handle cash, check, and credit card payments.
- Provide information regarding traffic laws, vehicle titling, and driver's license requirements.
- Collaborate with the team to ensure smooth daily operations and office efficiency.
Qualifications
- High School Diploma or GED equivalent required.
- Previous experience in customer service, retail, or government services is preferred.
- Strong computer proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced, high-volume environment with a positive attitude.
- Detail-oriented with a focus on accuracy and compliance.