Job Description
Join a team where you get paid weekly! Public Staffing Solutions is seeking dedicated DMV Customer Service Representatives to join our expanding operations in St. Louis, Missouri. If you have a passion for helping others and thrive in a fast-paced administrative environment, this is your chance to secure a stable, rewarding career.
We pride ourselves on providing top-tier service to the community. As a Customer Service Representative, you will be the face of our agency, ensuring that every visitor has a smooth and efficient experience. We offer a comprehensive benefits package and the peace of mind that comes with weekly payroll processing.
Responsibilities
- Greet and welcome customers with a professional and friendly demeanor, managing high-volume foot traffic efficiently.
- Process driver's license renewals, vehicle registrations, title transfers, and other state services accurately and promptly.
- Answer incoming phone calls and resolve inquiries regarding DMV policies, fees, and document requirements.
- Verify identification and documentation to ensure compliance with state regulations and security protocols.
- Maintain accurate and confidential records of all transactions and customer interactions using internal databases.
- Operate office equipment, including printers, scanners, and computer terminals, with high proficiency.
Qualifications
- High School Diploma or GED required; Associate's degree preferred.
- Previous experience in customer service, government services, or administrative support is highly desirable.
- Strong computer literacy and fast typing skills (minimum 40 WPM).
- Excellent verbal communication skills with the ability to explain complex policies to the public clearly.
- Ability to pass a criminal background check and drug screen.
- Must be detail-oriented and able to handle cash transactions with 100% accuracy.