Job Description
Join Ohio's premier public service agency as a DMV Customer Service Specialist in Toledo! We're seeking friendly professionals with flexible availability to serve our community. Enjoy competitive pay, comprehensive benefits, and a supportive work environment while helping residents navigate essential vehicle and licensing services.
Why Choose Us?
- Flexible scheduling (mornings, afternoons, or weekends)
- Free parking and public transit reimbursement
- Opportunities for advancement and specialized training
- Health/dental/vision coverage for part-time employees
Responsibilities
- Process driver's licenses, vehicle registrations, and title transactions
- Provide accurate DMV regulations and fee information
- Resolve customer inquiries via phone, email, and in-person
- Maintain secure digital and paper records
- Assist with special programs like veteran licenses and senior discounts
- Collaborate with enforcement and IT teams on system updates
- Train on new compliance procedures quarterly
Qualifications
- High school diploma or equivalent (GED)
- 1+ years customer service experience
- Proficiency with Microsoft Office Suite
- Ability to handle cash transactions accurately
- Clear communication skills in English
- Flexible availability including weekends
- Ohio driver's license required
- Basic knowledge of state vehicle codes