Job Description
Join our award-winning team at the Texas DMV and make a difference in your community! We're seeking passionate Customer Service Specialists to assist Houston residents with vehicle registrations, driver's licenses, and ID services. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. No prior DMV experience required – we provide extensive training!
Responsibilities
- Process driver's license renewals, vehicle registrations, and title applications
- Provide accurate information on DMV procedures, fees, and documentation requirements
- Utilize state-of-the-art systems to manage transactions and maintain records
- Resolve customer inquiries with empathy and professionalism
- Collaborate with team members to ensure seamless service delivery
- Adhere to all state regulations and security protocols
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong communication and problem-solving skills
- Ability to handle sensitive information with confidentiality
- Proficiency with computer systems and data entry
- Valid Texas driver's license (or ability to obtain within 30 days)
- Bilingual English/Spanish preferred