Job Description
Join Long Beach's elite emergency response team as an Emergency Services Dispatcher! This urgent government role offers competitive benefits, career advancement, and the opportunity to serve our diverse community. We're seeking motivated individuals to handle critical 911 calls, coordinate emergency services, and maintain public safety during high-pressure situations. Immediate start positions available!
Responsibilities
- Process emergency calls and dispatch appropriate police, fire, and medical units
- Operate computer-aided dispatch (CAD) systems and radio communications
- Provide pre-arrival emergency medical instructions via phone
- Maintain accurate logs and documentation of all incidents
- Coordinate multi-agency responses during major incidents
- Utilize GIS mapping for precise location tracking
- Adhere to strict confidentiality and HIPAA protocols
Qualifications
- High school diploma or GED equivalent
- Minimum 1 year dispatch/emergency services experience
- Valid California POST Public Safety Dispatcher Certificate
- PCAP certification preferred
- Ability to pass background check and psychological evaluation
- Proficiency in multitasking and crisis communication
- Typing speed of 40+ WPM
- Fluency in English and Spanish highly desirable