Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Philadelphia! We're seeking motivated entry-level professionals to support our mission-serving our nation's heroes. This full-time position offers comprehensive benefits, training opportunities, and a pathway to long-term growth within one of America's most respected agencies.
Located in the heart of Philadelphia's federal district, our modern facility provides a collaborative environment where your administrative skills will directly impact veteran services. No prior federal experience required—we invest in developing our talent through structured onboarding and mentorship programs.
Responsibilities
- Manage digital filing systems and maintain confidential records in compliance with federal regulations
- Coordinate correspondence, scheduling, and logistics for department leadership
- Process veterans' benefit applications with precision and attention to detail
- Support team operations through data entry, report generation, and document processing
- Assist in meeting preparation, minute-taking, and follow-up action items
- Respond to inquiries from veterans, families, and internal stakeholders
- Contribute to process improvement initiatives for service delivery
Qualifications
- High school diploma or equivalent (Bachelor's degree preferred)
- US citizenship required (per federal employment guidelines)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass federal background investigation
- Strong written and verbal communication skills
- Detail-oriented with ability to manage multiple priorities
- Basic understanding of record-keeping protocols
- Commitment to serving veterans with dignity and respect