Job Description
Join the Social Security Administration as an Entry-Level Administrative Specialist and launch your federal career in Portland, OR! This position offers comprehensive benefits, training, and growth opportunities within one of America's most vital agencies. You'll support critical public service operations while gaining invaluable experience in federal protocols, data management, and stakeholder engagement. Perfect for recent graduates or career changers seeking stable, mission-driven work.
Responsibilities
- Process and verify public benefit applications using SSA systems and guidelines
- Assist citizens with inquiries via phone, email, and in-person interactions
- Maintain accurate case records and documentation in federal databases
- Support outreach initiatives and community education programs
- Collaborate with cross-functional teams to resolve procedural issues
- Adhere to strict confidentiality and security protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- U.S. citizenship required
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to pass federal background check
- Basic understanding of public service principles
- Detail-oriented with organizational aptitude