Job Description
Join the mission to honor America's heroes! The U.S. Department of Veterans Affairs in Colorado Springs is seeking motivated entry-level candidates to support our vital healthcare services. No prior experience required—comprehensive training provided. Enjoy competitive federal benefits, flexible scheduling, and a collaborative work environment. Be part of a team dedicated to serving those who served our nation.
Responsibilities
- Manage incoming communications (phone, email, mail) with professionalism
- Support veterans and their families with information and resources
- Maintain digital and physical records using VA systems
- Coordinate appointments and scheduling for healthcare providers
- Assist with data entry and administrative documentation
- Collaborate with multidisciplinary teams on operational tasks
- Participate in ongoing professional development programs
Qualifications
- High school diploma or equivalent (GED)
- U.S. citizenship required
- Ability to pass federal background check
- Basic computer proficiency (Microsoft Office Suite)
- Strong communication and customer service skills
- Ability to learn VA-specific systems and protocols
- Attention to detail and organizational abilities
- Commitment to serving veterans with compassion