Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Sacramento! We're seeking motivated entry-level professionals to support our mission-serving America's heroes. This full-time position offers comprehensive benefits, competitive pay, and structured career growth pathways. Join our dedicated team in a supportive environment where your contributions directly impact veterans' lives.
Our Sacramento facility provides modern workspaces, flexible scheduling options, and professional development programs. As a federal employee, you'll enjoy health insurance, retirement plans, paid leave, and student loan repayment assistance. We value diversity and are committed to building an inclusive workplace where all team members can thrive.
Responsibilities
- Process and maintain confidential veteran benefit documentation with precision
- Assist veterans and their families with benefit inquiries through phone and in-person support
- Coordinate administrative tasks including scheduling, data entry, and records management
- Collaborate with multidisciplinary teams to ensure seamless service delivery
- Adhere to strict federal compliance standards and privacy regulations (HIPAA, VA policies)
- Support outreach initiatives to connect veterans with available resources
- Contribute to process improvement projects to enhance operational efficiency
Qualifications
- U.S. citizenship required (mandatory for federal positions)
- High school diploma or equivalent (college degree preferred)
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and data accuracy skills
- Excellent verbal and written communication abilities
- Ability to handle sensitive information with discretion and professionalism
- Customer service mindset with empathy for veteran needs
- Willingness to complete background investigation and security clearance