Job Description
Join our mission to serve America's heroes as an Entry-Level Administrative Specialist in the heart of Baltimore. This full-time federal position offers competitive benefits, career growth opportunities, and the chance to make a tangible impact in veteran services. We seek motivated individuals ready to develop foundational skills in federal operations while supporting critical administrative functions.
Responsibilities
- Process and maintain veteran benefit documentation with precision
- Coordinate scheduling and correspondence for department leadership
- Assist in data management and report generation using federal systems
- Provide frontline support to veterans and their families via phone/in-person
- Manage office supplies, records retention, and filing protocols
- Collaborate with cross-functional teams on special projects
Qualifications
- U.S. citizenship (mandatory for federal employment)
- High school diploma or equivalent (college degree preferred)
- Basic proficiency in Microsoft Office Suite
- Strong attention to detail and organizational skills
- Ability to pass federal background investigation
- Excellent written and verbal communication abilities
- Experience with customer service principles