Job Description
Launch your career in public service with the California DMV! We're seeking motivated individuals to join our Sacramento team as Customer Service Representatives. No prior experience is required – we provide comprehensive training to help you succeed in serving our diverse community. Enjoy competitive pay, comprehensive benefits, and the satisfaction of helping Californians navigate essential vehicle and licensing services.
Why Join Us?
- Full paid training program
- Health, dental, and vision insurance
- Retirement savings plan
- Paid time off and holidays
- Career advancement opportunities
Responsibilities
- Assist customers with driver's license, vehicle registration, and ID card transactions
- Provide accurate information on DMV procedures and requirements
- Process payments and maintain secure transaction records
- Resolve customer inquiries with patience and professionalism
- Collaborate with team members to ensure efficient service delivery
- Adhere to all DMV policies and security protocols
- Support office operations through data entry and filing tasks
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to learn quickly and follow detailed procedures
- Basic computer proficiency and data entry skills
- Customer-focused mindset with problem-solving abilities
- Ability to stand for extended periods and handle multiple tasks
- Valid California driver's license (or ability to obtain one)
- No prior DMV experience required