Job Description
Join the Social Security Administration in Raleigh as an Entry-Level Administrative Specialist and launch your federal career! You'll directly impact citizens' lives by supporting critical benefits programs in a mission-driven environment. Enjoy competitive salaries, comprehensive benefits, and structured career growth within one of America's most trusted agencies.
Responsibilities
- Process and verify Social Security benefit applications with 99% accuracy
- Provide exceptional customer service via phone, email, and in-person inquiries
- Maintain confidential records using SSA's secure digital systems
- Collaborate with cross-functional teams to resolve complex cases
- Adhere to federal regulations and agency policies in all operations
- Assist with public outreach initiatives and community education programs
Qualifications
- US citizenship required
- Associate's degree or 2 years relevant administrative experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass federal background investigation
- Strong written and verbal communication skills
- Detail-oriented with data entry experience
- Basic knowledge of federal benefits systems preferred