Job Description
Join the mission-critical team at the Social Security Administration in Minneapolis as an Entry-Level Federal Administrative Specialist. This prestigious opportunity offers unparalleled job security, comprehensive benefits, and a clear path for career advancement within the federal government. You'll be part of a dedicated workforce serving millions of Americans while gaining valuable experience in public service operations.
We provide competitive salaries, robust health insurance, retirement plans, paid leave, and professional development programs. Our Minneapolis office is conveniently located near public transit and offers a collaborative, mission-driven environment. Ideal for recent graduates and career changers seeking stability and purpose.
Responsibilities
- Process and verify citizen applications for Social Security benefits with accuracy and efficiency
- Maintain secure digital and physical records in compliance with federal regulations
- Respond to public inquiries via phone, email, and in-person with professionalism and empathy
- Assist senior staff with data analysis, report generation, and administrative tasks
- Participate in cross-departmental initiatives to improve service delivery
- Adhere to strict confidentiality protocols and HIPAA compliance standards
- Contribute to process improvement projects enhancing citizen experience
Qualifications
- High school diploma or equivalent (college degree preferred)
- US citizenship (required for federal positions)
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail with error-free data handling capabilities
- Effective written and verbal communication skills
- Ability to work in a fast-paced, regulated environment
- Pass background investigation and security clearance
- Experience with customer service or administrative support (preferred)