Job Description
Launch your career serving America's heroes with the U.S. Department of Veterans Affairs in Louisville, KY. We're seeking motivated entry-level professionals to join our mission of providing exceptional care to our nation's veterans. This full-time federal position offers competitive benefits, professional development, and the opportunity to make a tangible impact on veterans' lives. Join our dedicated team in the heart of Kentucky's largest city, where public service meets meaningful work.
Responsibilities
- Process veteran benefit applications and claims with accuracy and timeliness
- Manage electronic records using VA-specific databases and systems
- Provide exceptional customer service to veterans and their families
- Assist with administrative tasks including scheduling and correspondence
- Collaborate with cross-functional teams to support veteran programs
- Ensure compliance with federal regulations and VA policies
- Support data collection and reporting for performance metrics
Qualifications
- High school diploma or equivalent (college degree preferred)
- U.S. citizenship and ability to pass federal background check
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Ability to handle sensitive information with confidentiality
- Basic knowledge of federal HR procedures is a plus
- Willingness to complete VA onboarding training programs