Job Description
Join a mission-driven organization and build a stable, lifelong career with the federal government. The U.S. Department of Veterans Affairs offers unparalleled job security, comprehensive benefits, and structured career advancement. As an Entry-Level Administrative Specialist, you'll play a vital role in supporting our nation's veterans while developing valuable skills in federal operations, policy compliance, and public service. This position includes paid training, retirement plans, health insurance, and student loan repayment assistance.
Responsibilities
- Process and manage veteran benefit claims with 100% accuracy and timeliness
- Coordinate with internal departments to ensure seamless service delivery
- Maintain confidential records in compliance with federal regulations (HIPAA, FERPA)
- Respond to constituent inquiries via phone, email, and in-person
- Support data analysis initiatives using federal reporting systems
- Assist in developing procedural documentation for team workflows
- Participate in cross-functional projects to improve veteran services
Qualifications
- U.S. citizenship (mandatory for federal employment)
- Associate's degree or 60 completed college credits
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Excellent written and verbal communication skills
- Ability to pass a federal background investigation
- Basic knowledge of veterans' benefits programs preferred
- Attention to detail with error-free work history
- Commitment to public service ethics and standards