Job Description
Join our mission to serve America's heroes as an entry-level federal employee in Virginia Beach! We're urgently hiring motivated individuals for stable career paths with comprehensive benefits, retirement plans, and professional development opportunities. No prior federal experience required—just a commitment to public service and excellence.
Why Choose Federal Employment?
- Competitive salaries with locality adjustments
- Comprehensive health and life insurance
- Generous paid time off and federal holidays
- Tuition assistance and career advancement programs
- Student loan forgiveness eligibility
Responsibilities
- Process veteran benefit applications with precision and compliance
- Support veterans and their families via phone, email, and in-person
- Maintain confidential records using federal systems (VA VISTA, BIRLS)
- Collaborate with interdisciplinary teams to resolve complex cases
- Adhere to strict HIPAA and privacy regulations
- Contribute to process improvement initiatives
- Participate in ongoing training programs
Qualifications
- U.S. citizenship required
- High school diploma or GED (Bachelor's preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and data accuracy
- Excellent communication skills (written and verbal)
- Ability to pass federal background check
- Customer service experience preferred
- Basic knowledge of veteran benefits systems a plus