Job Description
Join America's largest federal agency in a mission-driven remote role supporting our nation's heroes. No prior experience required! This entry-level position offers comprehensive training, career advancement opportunities, and a competitive benefits package. Work remotely from Nashville while contributing to vital veteran services.
We're seeking motivated individuals with strong organizational skills and a passion for public service. Enjoy flexible hours, federal holidays, and work-life balance while making a tangible impact. Our inclusive culture values diverse backgrounds and offers mentorship programs for career growth.
Responsibilities
- Process and verify veteran benefit applications using federal databases
- Assist veterans and their families with benefit inquiries via phone/email
- Maintain accurate electronic records in compliance with federal guidelines
- Collaborate with cross-functional teams to resolve case-specific issues
- Participate in ongoing training to master VA systems and procedures
- Contribute to process improvement initiatives for veteran services
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college degree preferred)
- Proficiency with Microsoft Office Suite
- Strong written and verbal communication skills
- Ability to learn new systems quickly
- Attention to detail with data accuracy
- Pass federal background check and drug screening