Job Description
Join the Social Security Administration in Baltimore as an Entry-Level Federal Clerk and launch your public service career! No prior experience required—we provide comprehensive training to support your success. This role offers competitive benefits, job stability, and opportunities for advancement within federal service. Help deliver vital benefits to Americans while developing valuable administrative skills.
Responsibilities
- Process and maintain accurate records for Social Security claims and beneficiary information
- Respond to inquiries via phone, email, and in-person with professionalism and empathy
- Assist with document scanning, filing, and data entry in secure federal systems
- Support office operations including scheduling, correspondence, and basic administrative tasks
- Adhere to strict federal regulations and privacy guidelines (HIPAA, FOIA)
- Collaborate with cross-functional teams to ensure efficient service delivery
Qualifications
- High school diploma or equivalent (GED)
- US citizenship required
- Ability to pass federal background check
- Basic computer literacy (Microsoft Office Suite)
- Strong communication and customer service skills
- Attention to detail and accuracy in data handling
- Willingness to complete federal training programs