Job Description
Launch your federal career with the Department of Veterans Affairs in Columbus, Ohio! We're seeking motivated Entry-Level Federal Clerk Specialists to support our mission of serving veterans nationwide. This full-time position offers comprehensive benefits, training programs, and clear advancement pathways within the federal government. Join our dedicated team in a dynamic environment where your contributions directly impact veteran services. No prior federal experience required—we provide all necessary training!
Responsibilities
- Process and maintain veteran benefit documentation in accordance with federal regulations
- Assist with data entry, record management, and document scanning systems
- Respond to veteran inquiries via phone, email, and in-person with professionalism
- Coordinate with internal departments to resolve benefit-related issues
- Prepare routine correspondence and reports for supervisor review
- Adhere to strict confidentiality protocols and HIPAA guidelines
- Participate in continuous training on federal policies and procedures
Qualifications
- High school diploma or equivalent (associate's degree preferred)
- US citizenship required (per federal employment guidelines)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail with data entry accuracy
- Excellent written and verbal communication skills
- Ability to pass federal background check and drug screening
- Basic knowledge of veteran support systems (training provided)
- Ability to work in a team environment with minimal supervision