Job Description
Are you seeking a stable and rewarding career in the public sector with no prior experience required? The U.S. Department of Veterans Affairs is excited to announce open entry-level positions in our Charlotte, NC office. We are looking for motivated individuals to join our administrative team and grow their career within the federal government through our Pathways Internship and Entry-Level programs.
As a federal employee, you will enjoy exceptional benefits, job security, and the opportunity to make a tangible difference in the lives of veterans and their families. This is a fantastic opportunity for recent graduates or anyone looking to enter the workforce in a professional environment.
Responsibilities
- Assist with Intake: Support the processing of incoming mail, inquiries, and case files for the local VA office.
- Data Management: Maintain accurate and confidential records in our digital filing systems and perform routine data entry tasks.
- Customer Service: Provide exceptional support to veterans and staff via phone, email, or in-person interactions.
- Administrative Support: Schedule appointments, prepare meeting materials, and assist with travel arrangements.
- Compliance: Ensure all documentation meets federal standards and agency protocols.
Qualifications
- Citizenship: U.S. Citizenship is required for federal employment.
- Education: High School Diploma or GED equivalent (Associate’s or Bachelor’s degree preferred but not required).
- Skills: Basic computer proficiency (Microsoft Office Suite) and typing skills.
- Background Check: Ability to pass a background investigation and drug screen.
- Attitude: Strong attention to detail and a desire to learn federal regulations.