Job Description
Join the Social Security Administration as an Entry-Level Pension Specialist and launch your career in federal service. This pivotal role supports the administration of federal pension plans, ensuring accurate benefits delivery to millions of Americans. You'll work in a dynamic environment where your attention to detail and commitment to public service directly impact the financial security of retirees nationwide. Enjoy competitive benefits, professional development opportunities, and the pride of serving your community.
Responsibilities
- Analyze and process pension claims with precision and adherence to federal regulations
- Communicate complex benefit information to retirees and beneficiaries via phone/email
- Maintain accurate records in federal databases and document processing actions
- Collaborate with cross-functional teams to resolve discrepancies in pension calculations
- Assist in developing educational materials for pension plan participants
- Participate in continuous training on federal pension laws and SSA procedures
Qualifications
- Bachelor's degree in Finance, Public Administration, or related field (or equivalent experience)
- US citizenship required for federal employment
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Strong analytical skills with attention to numerical accuracy
- Excellent written and verbal communication abilities
- Ability to handle confidential information with discretion
- Basic understanding of federal benefits systems preferred