Job Description
Are you seeking a stable, impactful career in public service? We are looking for a dedicated Entry-Level Pension Specialist to join our growing team in Phoenix, Arizona.
As a pivotal member of our federal benefits department, you will assist federal employees in navigating their retirement and pension options. We prioritize professional development and provide comprehensive training to ensure your success in this rewarding role.
Responsibilities
- Assist in the administration and processing of federal pension plans and retirement benefit claims.
- Review and verify employee data to ensure accuracy in pension calculations and compliance.
- Communicate complex benefit information to federal employees in a clear, professional, and empathetic manner.
- Maintain accurate, up-to-date records of all pension transactions and correspondence.
- Collaborate with senior analysts to resolve escalated employee inquiries and issues.
- Support the integration of new federal compliance regulations and internal processes.
- Conduct routine data entry and documentation of benefit eligibility.
Qualifications
- Bachelor’s degree in Finance, Business Administration, or a related field is preferred; high school diploma with equivalent experience is acceptable.
- Strong attention to detail with the ability to handle sensitive financial and personal data with the utmost integrity.
- Excellent verbal and written communication skills, with a focus on customer service.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Basic understanding of government regulations or a strong willingness to learn is a plus.