Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Chicago. We seek motivated entry-level professionals to support critical veteran services programs. Enjoy competitive benefits, professional development, and meaningful impact on Illinois' veteran community. This role offers exceptional growth opportunities within one of America's largest federal agencies.
Responsibilities
- Assist in processing veteran benefit applications and documentation
- Provide frontline support to veterans via phone, email, and in-person
- Maintain accurate records in federal databases (VA VISTA, VBMS)
- Coordinate outreach events for veteran resource programs
- Support administrative functions including scheduling and correspondence
- Collaborate with interdisciplinary teams on program improvements
Qualifications
- U.S. citizenship required
- Associate's degree or 60 completed college credits
- Proficiency in Microsoft Office Suite
- Strong written and verbal communication skills
- Ability to handle confidential information with discretion
- Basic knowledge of veteran support systems preferred
- Pass federal background investigation