Job Description
Join the mission to serve America's heroes as an Entry-Level Federal Program Specialist with the U.S. Department of Veterans Affairs in Dallas, TX. This is your gateway to a meaningful career in public service with competitive benefits and growth opportunities. We're seeking motivated individuals ready to make a tangible impact on veteran services while building foundational federal experience.
Responsibilities
- Support veteran benefit program administration through case file review and documentation
- Coordinate with internal teams and external stakeholders to ensure service delivery compliance
- Assist in data collection, analysis, and reporting for program performance metrics
- Respond to veteran inquiries with professionalism and empathy
- Contribute to process improvement initiatives for veteran service workflows
- Maintain accurate records in federal systems (e.g., VBA, VBMS)
- Participate in cross-functional training and development programs
Qualifications
- U.S. citizenship required
- Associate's degree or equivalent combination of education/experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to handle confidential information with discretion
- Basic understanding of federal regulations and procedures
- Detail-oriented with organizational skills
- Commitment to public service values