Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Milwaukee! We're seeking motivated entry-level professionals to support our mission of serving America's heroes. This role offers comprehensive benefits, career advancement opportunities, and the chance to make a meaningful impact on veterans' lives. Join our collaborative team in a supportive environment dedicated to excellence in public service.
Responsibilities
- Support veterans benefit programs through documentation review and eligibility verification
- Assist with case management and administrative processing of veteran applications
- Conduct data entry and maintain accurate records in federal systems
- Communicate professionally with veterans and stakeholders regarding program inquiries
- Support outreach initiatives to connect veterans with available resources
- Collaborate with cross-functional teams to improve service delivery
- Adhere to federal regulations and privacy standards (HIPAA/FERPA)
Qualifications
- U.S. citizenship required
- Associate degree or 60 college credits (Bachelor's preferred)
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Ability to handle sensitive information with discretion
- Basic understanding of federal program operations preferred
- Commitment to public service and veteran advocacy